1. Terms of Service

Welcome to Incredible Suds Mobile Car Wash! By accessing our website or using our services, you agree to the following terms:

1.1 Service Agreement

• Our services are provided on an appointment basis and are subject to availability.
• We reserve the right to refuse service in cases where the vehicle condition exceeds reasonable cleaning expectations or safety standards.

1.2 Pricing and Payments

• All service prices are as listed on our Home page and are subject to change without prior notice.
• Payment is required after the vehicle inspection results are agreed upon by both the customer and Incredible Suds Mobile Car Wash and before the service begins, unless otherwise stated.

1.3 Cancellations and Rescheduling

• Before Inspection: Cancellations or rescheduling must be made at least 24 hours prior to the scheduled inspection to avoid a cancellation fee.
• After Inspection: Once the inspection results are agreed upon, cancellations or rescheduling will not be accepted. The agreed service must proceed as planned.

1.4 Liability

• Incredible Suds Mobile Car Wash is not liable for pre-existing damages, scratches, or defects on your vehicle.
• While we take great care, we are not responsible for any damage caused by weather, natural wear, or unforeseen circumstances during service.

2. Privacy Policy

We are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your information.

2.1 Information We Collect

• Contact information (name, email, phone number, location) for booking and communication purposes.
• Payment details for processing transactions securely.

2.2 How We Use Your Information

• To manage appointments and deliver services.
• To improve our services and customer experience.
• To send updates, promotions, and important notices (with your consent).

2.3 Data Security

• Your information is stored securely and will not be shared, sold, or rented to third parties, except as required by law.

2.4 Cookies

• We use cookies to improve website functionality and analyze user behavior. You can disable cookies in your browser settings.

3. Refund and Satisfaction Policy

3.1 Satisfaction Guarantee

• If you are not satisfied with our service, please notify us immediately, and we will work to resolve the issue.

3.2 Refunds

• Refunds are issued on a case-by-case basis for valid concerns reported within 24 hours of service completion.

4. Disclaimer

• Incredible Suds Mobile Car Wash makes no guarantees about the results of the services in cases of extreme dirt, damage, or conditions beyond standard cleaning.

5. Contact Us

If you have any questions about these terms or policies, please contact us:
Email: info@incrediblesuds.com
Phone: +971-055-7931236